Shipping policy


P&Fsupplies Ltd – Shipping Policy



Thank you for shopping with P&Fsupplies Ltd. We aim to ensure every order is packed, shipped, and delivered with care and efficiency. Please review our full Shipping Policy below.





1. Order Processing



  • Orders are processed Monday to Friday, excluding bank holidays.
  • We typically process and dispatch orders within 1–3 working days after payment confirmation.
  • During peak periods, restocks, or large sales, processing times may take slightly longer — but we’ll always keep you updated.






2. Shipping Methods & Delivery Times



We use trusted couriers such as Royal Mail, Evri, and DPD for UK deliveries.


Estimated Delivery Times (UK):


  • Standard Shipping: 5–10 business days after dispatch
  • Express Shipping: 1–2 business days after dispatch



International Orders (if applicable):


  • Europe: 5–10 business days
  • Rest of the World: 7–14 business days



Delivery times are estimates and may vary due to courier delays, customs checks, or factors outside our control.





3. Shipping Rates



Shipping costs are calculated at checkout based on your location, weight, and delivery option.

We occasionally offer free or discounted shipping during promotions — these will be clearly shown on our website or social media.





4. Tracking Information



Once your order has been dispatched, you’ll receive a tracking number via email or SMS.

Please allow up to 24 hours for tracking updates to appear after receiving your link.





5. Incorrect or Incomplete Addresses



Please ensure your delivery address is entered correctly at checkout.

P&Fsupplies Ltd is not responsible for delays or losses caused by incorrect or incomplete addresses provided by the customer.

If a parcel is returned due to an address error, the customer will need to cover any re-shipping costs.





6. Lost or Delayed Parcels



If your parcel appears delayed or lost:


  • Contact the courier directly using your tracking number.
  • If further assistance is needed, email us at pnfsuppliesbusiness@gmail.com and we’ll help resolve it.



Please note: P&Fsupplies Ltd is not liable for courier or customs delays.





7. Pre-Orders & Special Releases



Pre-order items or exclusive drops may have different dispatch times.

Estimated shipping dates will always be listed in the product description.





8. Damaged or Wrong Items



If your order arrives damaged or incorrect, contact us within 7 days of delivery with photo or video evidence.

We’ll review your case under our Refund & Return Policy and provide a replacement or refund if the error is on our behalf.





9. Contact Us



For any questions or delivery concerns, please reach out to us at:

📧 pnfsuppliesbusiness@gmail.com




© 2025 P&Fsupplies Ltd. All rights reserved.




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