Frequently Asked Questions

Frequently Asked Questions

General Questions

What products do you offer?

We offer a wide range of high-quality authentic  in demand fashion brands. Our products are carefully selected to meet the needs of our customers.

How do I place an order?

Placing an order is easy! Simply browse our products, add items to your cart, and proceed to checkout. You can create an account for faster future orders or checkout as a guest.

What are your shipping options?

We offer several shipping options including standard delivery, express shipping, and next-day delivery for urgent orders. Shipping costs are calculated at checkout based on your location and order size.

Orders & Payment

What payment methods do you accept?

We accept all major credit cards, PayPal, and bank transfers. All payments are processed securely through our encrypted payment system.

Can I track my order?

Yes! Once your order ships, you'll receive a tracking number via email. You can use this to monitor your package's progress until it arrives and also through the track your order link.

Returns & Support

What is your return policy?

We only accept returns when a fault occurs on our end. Please be firm when making a purchase. 

How can I contact customer support?

You can reach our customer support team via email or instagram. Our contact details are available on our Contact Us page, and we typically respond within 24 hours.